1702 Minter: Chapel Rd.
Suite 116 , Grapevine. TX 76051
- Can I order a sample?
- For most of the favors we have, samples can be ordered. To receive a sample the cost of the favor plus shipping applies. You can place your order online or by phoning one of our service agents.
- Do you price match?
- We won't only price match, we will beat it! We do our best to offer the lowest price but if you happen to find one lower we will beat it.
- How do you ship my order?
- Your shipping address must be a physical address as we use UPS to ship most orders. These couriers will not deliver to PO Boxes. Keep in mind, UPS often requires a signature on delivery.
- What countries do you ship to?
- As of now we ship to the USA and Canada. International orders are welcome if you use a North American shipping address or freight forwarder within North America.
- Do you have a store or a catalogue?
- Our service is online only. However, our customer service representatives are always happy to help with any questions you may have. Just contact us. Don't forget we have an amazing return policy.
- How do I track my order?
- You have the option to have tracking numbers sent to you upon the shipping of your order. Just contact us to receive your tracking number if you haven't received it.
- What if I'm not happy?
- Our goal, first and foremost is to make you happy with your order. We offer a very flexible return policy. If for any reason you are unhappy with your order, simply contact us. Read our Return Policy for further details.
- What if my items arrive damaged?
- We do our absolute best to package your items so there is no damage in shipping. If you favors happen to arrive damaged you will have to contact us within 5 days of receiving your order for further instructions.